Coding Challenge: Influenza in Urgent Care

Determine the correct evaluation and management (E/M) service code for this urgent care encounter:


New patient presents with cough and fever.

44-year-old female complains of cough. The current episode started yesterday. The cough is nonproductive. Possible exposure to COVID 3 days ago at work. Associated symptoms include fever, dyspnea on exertion, malaise/fatigue, body aches, nasal congestion, and nausea. Pertinent negatives include no chest pain, headaches, or orthopnea. Her symptoms are alleviated by OTC cough suppressant. There is no history of COPD.

Review of Systems:

  • Constitutional: Positive for malaise/fatigue. Negative for chills.
  • HENT: Positive for congestion  
  • Eyes: Negative  
  • Cardiovascular: Positive for dyspnea on exertion. Negative for chest pain.
  • Respiratory: Positive for cough. Negative for shortness of breath.  
  • Skin: Negative  
  • Musculoskeletal: Negative for myalgias
  • Gastrointestinal: Positive for nausea. Negative for diarrhea and vomiting.
  • Neurological: Negative for headaches

Past Medical History:

  • Anemia  
  • Bronchitis  

Social History:

  • Tobacco Use
    • Smoking status: Current Some Day Smoker
    • Packs/day: 0.50
    • Types: Cigarettes
  • Substance Use Topics
    • Alcohol use: No


BP 144/79 (BP Location: Right arm, Patient Position: Sitting)  | Pulse 109  | Temp 102.6 °F (Tympanic)  | Resp 24  | Ht 5′ 1″ (1.549 m)  | Wt 119 lb (54 kg)  | SpO2 95%  | BMI 22.48 kg/m²

Physical Exam:

  • Constitutional:  
    • General: She is not in acute respiratory distress.
    • Appearance: She is well-developed. She is mildly ill-appearing.
  • HENT:
    • Nose: Mucosal edema present. No congestion.
    • Mouth/Throat:
      • Mouth: Mucous membranes are moist.
      • Pharynx: No posterior oropharyngeal erythema.
  • Neck:
    • Vascular: No JVD.
  • Cardiovascular:
    • Rate and rhythm: Tachycardic; regular rhythm
    • Heart sounds: Normal heart sounds
  • Musculoskeletal:
    • Right lower leg: No edema
    • Left lower leg: No edema
  • Pulmonary:
    • Effort: Pulmonary effort is normal. No respiratory distress.
    • Breath sounds: No stridor. Examination of the lung fields reveals rhonchi. Rhonchi (diffuse mild rhonchi bilaterally; coarse cough) present. No wheezing or rales.
  • Skin:
    • General: Skin is warm and dry.
  • Neurological:
    • General: No focal deficit present.
    • Mental Status: She is alert.
  • Psychiatric:
    • Behavior: Behavior normal.

Imaging last 24 hours:

  • Radiology interpretation
  • 2-view CXR shows no infiltrate or cardiomegaly. No mass or pneumothorax.

Lab orders placed this encounter:

  • POCT COVID test is negative.
  • POCT Influenza test is positive for type B. Type A is negative.


  1. Influenza Type B
  2. Suspected exposure to COVID
  3. Tobacco abuse

See specific instructions and follow up as given to patient/caregiver below. See prescribed medications, referrals, orders and follow up as listed. Discussed the risk and benefits of taking Tamiflu and Zofran, including side effects and allergic reactions.  

Follow-up with your PCP this week. Go to the ED if symptoms worsen. Take OTC Tylenol PRN for fever and muscle/body aches.  Increase fluids and plenty of rest.

CHALLENGE: What is the appropriate E/M code for this encounter?

For an in-depth review of this topic, access the full course.

Interested in more Urgent Care content?

Submit your email below to get a free issue and to take advantage of free practice-improving updates for general urgent care practices, tips for reading EKGs, and treating lacerations!

Last Updated on February 20, 2023

Leave a Reply

Your email address will not be published. Required fields are marked *